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MyPLAY - What is that?
MyPLAY
THE JOURNEY
THE DESTINATIONS
HELP & FAQs
USA FLIGHTS
SUSTAINABILITY
CONTACT US
How can we help?
Important Information
Important Information
Airports
How do I check in online?
I‘m bringing a stroller, can I use the kiosk?
Can I access a sunflower lanyard at the airport?
Cancellations & delays
Why should I buy cancellation protection?
How do I file a claim?
My flight is disrupted - what do I do?
I'm ill or something unexpected came up, what are my options?
How do I apply for a refund?
On board
Can I place my child in a car seat on board?
Can I smoke or vape on board?
Can I take my CPAP or POC machine on board?
I forgot something on board
I have allergies, can I fly with PLAY?
How can I travel with a canister of oxygen?
What are my payment options?
What are the rules about flying with animals?
Can I bring a stroller on board?
Which items are prohibited onboard?
Aircraft Disinsection Requirements
Travel documents
Passport requirements
What are the travel documents and visa requirements?
GET TO KNOW US
About PLAY
The PLAYful Blog
Media Center
Investor Relations
Sustainability
PLAYING BY THE BOOK
General Conditions of Carriage
Privacy and Cookie Policy
Baggage and Optional Fees
Terms for Advertised Fares
Customer Service Plan
Tarmac Delay Contingency Plan
GET IN TOUCH
flyplay@flyplay.com
Contact Us
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COVID-19 Travel Restrictions
LET'S GET SOCIAL
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Fly Play hf., Reykjavik, Iceland
2022. All rights reserved.
