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Traveling to Canada

See our Travel Documents page for general information about travel documents.


The Electronic Travel Authorization (eTA) is an automated system that determines the eligibility of visa-exempt visitors to travel to Canada.

All visa-exempt passengers , and select visa-required passengers that travel to Canada must submit their eTA application no later than 72 hours prior to departure of their flight and present proof of authorization before boarding a flight to Canada. Please see all details hereLink opens in a new tab.

You can apply for your eTA hereLink opens in a new tab.


You'll need to provide your Advanced Passenger Information (APIS) no later than 72 hours prior to departure of your flight. This is a requirement from Canadian authorities.

You can submit this information through Manage Booking within your MyPLAY account.

You'll need to supply the following details:

  • Passport number
  • Expiration date


COVID-19 Travel Restrictions

Please familiarize yourself with the current COVID-19 restrictions and travel alerts at your destination.

Check out our COVID-19 map to see where you can travel and the rules at your destination regarding COVID-19. Please note that the information this map is based on is updated regularly so we recommend travelers stay up to date on their destination‘s rules and regulations.


Please note that as of January 5, 2023, all passengers 2 years old or older, and traveling from China (PRC), Hong Kong or Macau need to provide a negative COVID-19 test result (PCR or antigen) before traveling to Canada. The test cannot be older than 48 hours. Please see further details hereLink opens in a new tab.