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Jun 27, 2023

PLAY rated Northern Europe´s best low-cost airline

PLAY airlines has been recognized as the top low-cost airline in Northern Europe, according to the prestigious World Airline Awards, which are based on customer satisfaction. These awards, often referred to as the Oscars of the aviation industry, have been conducted since 1999 by the British company Skytrax through customer surveys, and they serve as coveted quality accolades.

Within just two years of its inaugural flight from Iceland to London in 2021, PLAY airlines has made a significant impact and achieved remarkable success at the World Airline Awards. In addition to being named the best low-cost airline in Northern Europe, PLAY has secured tenth place on the list of Europe's best low-cost carriers. Notably, it has also been recognized as Europe's most improved airline, making a tremendous leap from 167th place in the 2022 World's Best Airlines ranking to 91st place in 2023.

"This is a tremendous honor and great recognition for the outstanding work my colleagues at PLAY have been doing. What matters most to us is that these awards are based on the customers themselves because our dedication goes into their satisfaction with choosing PLAY. Wherever we operate, we strive to offer the lowest prices as well as excellent services and our goal is to become the best low-cost airline in our markets. Punctuality with our on-time performance is also one of PLAY's core values which is evident in our reporting. Our on-time performance is world-class, and we also have Europe's youngest fleet, which makes our operations much more reliable and, in the end, translates to customer satisfaction," says Birgir Jónsson, CEO of PLAY.