Baggage Services
Tracing your baggage
If your baggage is delayed, baggage services at our airports will oversee the tracing of your bag(s) for the first 5 days. Please see the contact information for baggage services at our airports below.
See more information about damaged or delayed baggage here.
Alicante ALC Airport
Email: [email protected]Link opens in a new tab
Tel.: +34 966 919 064
Amsterdam AMS Airport
Email: [email protected]
Tel.: +31 68 369 3759
Baltimore Washington BWI Airport
Email: [email protected]
Phone: +410 501 5496 (Open 7 am - 9 pm)
Barcelona BCN Airport
Email: [email protected]Link opens in a new tab
Tel.: +34 900 1113 42
Berlin BER Airport
Bologna BLQ Airport
Tel.: +39 051 6479647 (Open 12 am - 4:30 pm and 6:30 pm - 8 pm)
Boston BOS Airport
Email: [email protected]
Brussels BRU Airport
Email: [email protected]
Tel.: +322 75 377 07
Bucharest OTP Airport
Email: [email protected]
Tel.: (+40) 743-114338
Copenhagen CPH Airport
Email: [email protected]
Tel.: +45 32 47 47 30 (Open 8 am - 4 pm)
Dublin DUB airport
Email: [email protected]
Geneva GVA Airport
Email: [email protected]
Tel.: 022 799 33 36
Gothenburg GOT Airport
Email: [email protected]
Tel.: +46 8 505 07 842 (Open 9 am - 9 pm)
Hamburg HAM Airport
Email: [email protected]
Keflavik Iceland KEF Airport
Email: [email protected]
Las Palmas LPA Airport
Email: [email protected]
Tel.: (+34) 928 579 216
Liverpool LPL Airport
Email: [email protected]
Lisbon LIS Airport
Email: [email protected]
Tel.: 351 218 415 460
London STN Airport
Email: [email protected]
Madrid MAD Airport
Email: [email protected]
Tel.: +34 91 318 90 55
Malaga AGP Airport
Mallorca PMI Airport
Email: [email protected]Link opens in a new tab
Tel.: 34 971789979
New York SWF Airport
Email: [email protected]
Paris CDG Airport
Email: [email protected]
Tel.: +33 9700 191 95
Porto Airport
Email: [email protected]
Tel.: +351 21 8431183 (Open 9 am - 10 pm)
Prague PRG Airport
Email: [email protected]
Tel.: 420 220 114 483
Salzburg SZG Airport
Email: [email protected]
Tel.: +43 662 8580 259
Stockholm ARN Airport
Email: [email protected]
Tel.: +46 797 8084 (Open 10 am - 8 pm)
Tenerife TFS Airport
Email: [email protected]
Tel.: +34 922 759 391
Vilnius Lithuania Airport
Email: [email protected]
Tel.: +370 5210 53 44
Warsaw WAW Airport
Email: [email protected]
Washington IAD Airport
Email: [email protected]
Baggage Tracing: [email protected]
Toronto, Hamilton YHM Airport
Email: [email protected]
Baggage Tracing: [email protected]
